Overall Experience Reviews For Sport Clips Haircuts of Lexington Park

2 rating

This is the second time I have been to this SportsClips. The first time I went I had a solid five experience. Because of that experience with the stylist that day I created an account for the purpose of checking in early. I checked in online and received confirmation that my stylist had an hour wait. I showed up about 15 minutes early. I also received an update stating my stylist would be available in ten minutes. When I checked in at the store the system did not have any record of the early check in. I figured okay let me just sign in and request my stylist. When she completed the haircut she was working on she called a different person back but asked him if this phone number was his. The number she called was mine. I told her that was my number and she ignored it. I saw my name on the board drop to the end of the list. I am not naming the stylist because she is good at what she does and has to earn a living. My overall experience today was horrible and I will not be returning. In closing if you are new to a branch the stylist will choose to select an long time regular over you. This destroys gaining and maintaining new regular customers.

5 rating

It's a pleasure to go this SportClips, and the new on-line check-in is really convenient. Even when it's crowded the wait is usually not too long, and Megan and Katie do a great job!

5 rating

My experience with all of the stylist in the store is great. They give great Haircuts and MVP's.

Rated 4.4 out of 5.0 based on 5 Client reviews

2
Keith C. | September 16, 2018 Overall Experience

"This is the second time I have been to this SportsClips. The first time I went I had a solid five ex"

5
Melvin D. | January 26, 2018 Overall Experience

"It's a pleasure to go this SportClips, and the new on-line check-in is really convenient. Even when "

5
Scott B. | November 30, 2017 Overall Experience

"My experience with all of the stylist in the store is great. They give great Haircuts and MVP's."

5
alex k. | November 30, 2017 Overall Experience

"lisa was great!! i enjoyed the haircut and experience! i even bought hair product because she explai"

5
David B. | November 25, 2017 Overall Experience

"The addition of this sport clips in the area was an awesome Idea. I love the fact that when I walk "